If you feel that ETETC is not abiding by its posted privacy policy, you should first contact info@etetc.com . 

Information Collection and Use
ETETC is the sole owner of the information collected on this site. ETETC will not wilfully disclose, distribute, sell, share, lease, rent, trade, swap, market, exchange or barter this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website.

Registration
In order to access some information offered at the website, a user must first complete certain registration details. During registration a user is required to provide at least their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest, site updates, and errors and omissions. During registration for a course a user is required to provide more detailed information. This contact information is required to contact the user about services for which they have expressed an interest; to supply usernames and passwords for the course into which they have enrolled; by the course administrator with course specific information. As a user you have the option to Opt-out of receiving some information via your contact email (see Choice/Opt-out below).

Order
When purchasing online we request information from the user on our order fulfilment form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. 

Log Files
We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Links
This web site contains links to other sites. Please be aware that we, ETETC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as age and gender). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. We will automatically send the friend a one-time email inviting them to visit the site. The friend may contact us at info@etetc.com to request the removal of this information from their database.

Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

Special Offers
We may send new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your delivery details), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user's personal data provided to us. This can be done by emailing info@etetc.com.

Choice/Opt-out
Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for the information.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
All personal information collected through this site is protected by the Privacy Act 1988.